General Questions

Q: What is The Keepsake Call?
A: The Keepsake Call is an audio guestbook service where guests leave heartfelt voice messages on a vintage-style phone during your event. These messages are then compiled into a cherished digital recording you can keep forever.

Q: How does the audio guestbook work?
A: Guests pick up the phone, hear a short greeting, and then leave their message after the beep. Once they hang up, the message is automatically saved. At the end of your event, we collect the phone and deliver all recordings to you digitally.

Q: What types of events do you serve?
A: Weddings, baby showers, birthdays, graduations, anniversaries, memorials, and any event where you want to capture the voices of your loved ones.

Q: Do you travel outside of Hanover, MA?
A: Yes! We serve the surrounding areas and can discuss travel fees if your event is located farther away.

Booking & Pricing

Q: How do I book your service?
A: You can fill out the contact form on our website or email us directly. Once your date is confirmed, we’ll send you a contract and deposit link.

Q: What is included in the rental?
A: The rental includes the vintage phone, set up and break down, custom printed instructions, unlimited recordings during the rental period, and a final digital file of all messages.

Q: How much does it cost?
A: We offer hourly rental packages.

Q: How far in advance should I book?
A: We recommend booking at least 2–3 months in advance, especially during wedding season, to secure your date.

Day of Event

Q: Who sets up the phone?
A: We’ll either set up the phone for you (if local) or provide easy step-by-step instructions. It’s as simple as plugging it in and placing it where guests can see it.

Q: Can I customize the greeting?
A: Yes! You can record your own greeting, or we can create a professional one for you.

Q: What if a guest makes a mistake when recording?
A: They can hang up and try again. Each new message is saved separately, so nothing is lost.

After the Event

Q: How do I receive my messages?
A: Within 1–2 weeks after your event, we’ll send you a digital download link with all your recordings.

Q: Can you edit or combine the audio?
A: Basic editing and combining files into a single track is included. If you want advanced editing (like music or sound enhancements), we offer it as an add-on.

Q: Can I keep the phone?
A: The vintage phone is a rental, but your digital recordings are yours forever.