General Questions

Q: What is The Keepsake Call?
A: The Keepsake Call is an audio guestbook service where guests leave heartfelt voice messages on a vintage-style phone during your event. These messages are then compiled into a cherished digital recording you can keep forever.

Q: How does the audio guestbook work?
A: Guests pick up the phone, hear a short greeting, and then leave their message after the beep. Once they hang up, the message is automatically saved. At the end of your event, we collect the phone and deliver all recordings to you digitally.

Q: What types of events do you serve?
A: Weddings, baby showers, birthdays, graduations, anniversaries, memorials, celebration of life, and any event where you want to capture the voices of your loved ones.

Q: Do you travel outside of Hanover, MA?
A: Yes! We serve the surrounding areas and can discuss travel fees if your event is located farther away.

Booking & Pricing

Q: How do I book your service?
A: You can fill out the contact form on our website or email us directly. Once your date is confirmed, we’ll send you a contract and deposit link.

Q: How much does it cost?
A: We offer different hourly rental packages.

Q: How far in advance should I book?
A: We recommend booking at least 2–3 months in advance, especially during wedding and busy seasons, to secure your date.

Day of Event

Q: Who sets up the phone?
A: We do the setup and break down! It’s as simple as plugging it in and placing it where guests can see it.

Q: Can I customize the greeting?
A: Yes! You can record your greeting with our Classic and Premium packages, or we can create a professional one for you.

Q: What if a guest makes a mistake when recording?
A: They can hang up and try again. Each new message is saved separately, so nothing is lost.

After the Event

Q: How do I receive my messages?
A: We’ll send you a digital download link with all your recordings via Google Drive.

Q: Can you edit or combine the audio?
A: Basic editing and combining files into a single track is included.

Q: Can I keep the phone?
A: The vintage phone is a rental, but your digital recordings are yours forever.